Acrobat DC is the latest version of Acrobat subscription software. It's the most mobile, productive and collaborative PDF solution Adobe offers, combining Acrobat desktop software and the mobile scan app, the signature app and Acrobat Reader mobile app — enhanced with premium mobile features and premium Document Cloud services. Click on Acrobat Pro DC, and select “Uninstall” from the menu. Mac OS: To remove the trial on a Mac, use the Acrobat Uninstaller in the /Applications/Adobe Acrobat Pro DC folder.

You receive an error when trying to update Acrobat or Reader.

Installing Adobe Reader DC is a two-step process. First, you download the installation package, and then you install Reader from that package file. You don't have to remove the older version of Reader if you are installing Reader. For step-by-step installation instructions, see Install Adobe Acrobat Reader DC | Mac OS.

Acrobat Reader

• There is no uninstaller for Reader in Mac. You can directly delete the application from the Applications folder.
  

Acrobat DC

• Choose Applications > Adobe Acrobat DC, select the Acrobat DC Uninstaller, and double-click it.
  
• Follow the onscreen instructions to uninstall Acrobat.
  In the Authenticate dialog box, type the macOS user name and password for an administrator account and click OK.
  In case you do not remember your password, refer the Apple document: https://support.apple.com/en-in/HT202860.
  
• The uninstaller removes only Adobe Acrobat files from the system. It does not remove Acrobat Reader files, Acrobat user data, or files that are shared with other Adobe applications.

Do one of the followings to reinstall your application:

• Reader: Go to the Adobe Reader Downloads page and click Install Now.
  Refer the article Install Adobe Acrobat Reader DC | Mac OS for detailed instructions.
  To install older versions of Reader, refer: Install an older version of Adobe Reader on Mac OS.
  
• Acrobat: Download Acrobat from the Acrobat downloads page. Click the installer to start the installation process.

Start Reader or Acrobat, and choose Help > Check For Updates to install the latest update to your product.

This solution works best for error 1301 but can be used to troubleshoot other updater error conditions. For instructions, see Enabling and using the 'root' user in Mac OS X on the Apple website.

After enabling the root user account, log in to the root user account and retry updating Acrobat or Reader.

Installers for all supported products also appear on the product download pages (except for the full Acrobat). You can download and manually install these products as follows:

1. Open the product.
2. Choose Help > About Acrobat or Acrobat Reader.
3. Note the version.
4. Close the product.
5. If you do not have the latest version installed, download the needed installer from the following locations:

• Adobe Reader full installers and updates for Mac OS.
• Adobe Acrobat updates for Mac OS.

6. Click the installer to start the installation process.

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The log file is a file generated and appended to at runtime with status, operational, and error information describing what the Updater is doing. This information helps diagnose runtime problems.

In the case of installation failures, check the updater log file to know the reason of failure.

Log location

Macintosh (Reader): ${HOME}/Library/Logs/Adobe/Adobe Acrobat Reader Updater.log
Macintosh (Acrobat):${HOME}/Library/Logs/Adobe/Adobe Acrobat DC Updater.log

Below is a list of few error codes and the suggested steps to try to resolve the errors.

For details on how to configure and troubleshoot the Updater, see the Acrobat-Reader Updater Guide.

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