1. From the ASDM, follow the Network (Client) Access AnyConnect Custom Installs path and delete the AnyConnect package file. Make sure the package remains in Network (Client) Access Advanced SSL VPN Client Setting. If neither of these workarounds resolve the issue, contact Cisco Technical Support.
2. I'm using the Cisco VPN Client 5.0.02.0090 to connect to my work's VPN that way I can RDP into my work computer. Once connected, I can't ping anything on the local network once connected to the VPN thus I am unable to access my work's network. This used to work about two weeks ago but abruptly stopped working today.

The Network Connections window should open. Right click on the Cisco AnyConnect Secure Mobility Client Connection. Click on Properties 4. Select the Networking tab. Select Internet Protocol Version 4 (TCP/IPv4) from 'This connection uses the following items.' Click on Properties. Click on Advanced. Click the Route Details tab in order to see the routes to which the Cisco AnyConnect Secure Mobility Client€still has local access. In this example, the client is allowed local LAN access to 10.150.52.0/22 and 169.254.0.0/16 while all other traffic is encrypted and sent across the tunnel. Cisco AnyConnect Secure Mobility Client. Overview Stanford's VPN allows you to connect to Stanford's network as if you were on campus, making access to restricted services possible. To connect to the VPN from your Windows computer you need to install the Cisco AnyConnect VPN client. Two types of VPN are available: Default Stanford (split-tunnel).

Did You Try Disabling The Client's Built In Firewall(not The One Of The OS)? That Frequently Gets In The Way.

Table of Contents

Some USC online-based services require access through on-campus USC Secure Wireless or a wired network connection. USC offers a Virtual Private Network (VPN) connection to provide secure remote access to these services when you are off-campus. When off-campus, you must use the Cisco AnyConnect VPN client to access internal USC systems handling confidential or sensitive data, such as Student Information System (SIS), and file servers for specific schools and departments. The Cisco AnyConnect Secure Mobility client is a web-based VPN client that does not require user configuration.

This webpage provides instructions on how to install and connect to the Cisco AnyConnect Secure Mobility client for Windows 10 operating systems, including both 32- and 64-bit versions.

Login and Download VPN Software

1. Connect to your local network.
2. Go to https://vpn.usc.edu/.
3. On the login screen, enter your USC NetID and Password.
4. Click Login.

5. After you have logged in, click AnyConnect on the left.

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6. In the middle of the screen, click Start AnyConnect.

7. On the following Download & Install screen, click the Download for Windows button. You may be prompted to save the file, or it may automatically download to your Downloads folder.

Install AnyConnect VPN Client

8. Search for the downloaded file on your computer and double-click it.
   • You may see the file in the bottom left-hand corner of your screen.
   • If you do not see it there, look in your Downloads folder.
9. A Cisco AnyConnect Secure Mobility Client Setup pop-up window appears. Click Next. This will initiate the installation.

10. On the End User License Agreement window, select I accept the terms in the License Agreement.
11. Then click Next.

12. Click Install. The installation will begin.
    • If prompted to allow the installation, click Yes.
    • If prompted, enter your computer’s Admin ID and password. This is the ID and password you use to log into the computer.

13. When the installation is complete, click Finish.

Connect with AnyConnect VPN

14. Search for the Cisco AnyConnect Secure Mobility Client app on your desktop (Type “Cisco AnyConnect” in your computer search bar OR select the Windows Start button and search in the menu items).
15. Click to open the application.

16. In the VPN pop-up window, enter: vpn.usc.edu
17. Then click Connect.

18. On the Welcome screen enter your USC NetID and Password.
19. Click Sign in.

20. On the Please verify your identity screen, click on Send Me a Push, Call Me, or Enter a Passcode to complete the Duo Two-Factor Authentication (2FA) process.

21. You are now connected to the USC network through the Cisco AnyConnect VPN client.

Getting Help

If you need help installing or connecting to your Cisco AnyConnect Secure Mobility client, contact the ITS Customer Support Center.