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VSee offers telemedicine expertise to help you start seeing patients online, whether you're a solo practitioner, a group practice, or large health system. VSee support staff hours are from 6AM-6PM PT (Mon-Fri). Contact the Intake department of Lifestance Health to see about availability. Current number of patients waiting: If this is an emergency, please call 911. Enter Waiting Room. EDUCATION AND TRAINING. See more stories. VSee Team Bonding Moments. Having the priviledge to work from home doesn’t mean we don’t get to see each other. Every year, our team will go for several a week-long fun vacation at an exotic location.

The CDC has announced that it is “aggressively responding to the global outbreak of COVID-19 and preparing for the potential of community spread in the US.”And a key recommendation is the use of telehealth solutions and virtual visits.

We offer you the option that will allow new patients to make virtual visits without creating an account. They simply click 'Enter the waiting room', fill out an admission form with the consent of telemedicine, and then drop into a patient waiting line.

Providers receive mobile or portable notifications when patients are in line. They can quickly scan the patient queue for top complaints and rank the most severe cases to handle first.

The patient does not need to download any video plugins and can start a video consultation. (* Note: the video in the browser is compatible with Chrome, Firefox and Microsoft Edge).

Step 1:

Step 2:

Step 3:

Train one nurse or doctor to staff the hotline, and go live. Steps 1 – 3 can normally be done within 24 hours.

Step 4:

If your patient load increases, you can easily add more providers to cover the hotline – where VSee distributes your patient load across your pool of providers similar to the way Uber sends car requests to its pool of drivers.

Step 5:

If the patient load is high, you can also add a virtual front desk (e.g. customer service representative, MA, nurse, etc.) to engage with the patient via chat or video call first. The front desk can route the patient to a nurse, doctor, or specialist as necessary. The Virtual front desk is highly recommended since it improves patient satisfaction and provider productivity.

Step 6:

If the patient has chronic conditions, you can ship medical devices (e.g. digital thermometer, blood pressure cuff, etc.) to the patient’s home so you can remotely monitor them.

Step 7:

VSee can also create your own branded telemedicine mobile app within a few weeks. In addition to virtual visits and remote patient monitoring, you can also use your branded mobile app to push the latest health news and other announcements to the patients. Contact Us for more details.

Telehealth-1 – VSee’s unique telehealth platform makes it possible for hospitals, urgent care centers, and community health centers to staff and distribute workloads in the way that is most efficient for your particular organization. It gives you the ability to build effective telehealth workflows and to manage multiple work sites and remote providers online – whether for the coronavirus, seasonal flu, or other high volume issues.

Caring for patients in quarantine imposes health risks to the medical providers. The key to minimizing infection is decreasing the number of times they must break the quarantine boundary. Common quarantine procedures includes:

putting on and taking off heavy biohazard suits that are hot inside and hard to maneuver in
getting sprayed down with chemicals to kill the virus
burning any used suits to prevent the spread of the virus (in the case of Ebola)
Even with all this protective gear and safety measures, every time providers have to break the quarantine line, it means there is a chance for the virus to spread.

Here is how you can quickly set up VSee to create a telehealth quarantine solution to minimize the need for providers to break the quarantine boundary.

Have both the patient and medical staff create a free VSee Messenger account. This will allow them to securely communicate via chat and video. You can create one here:

• Step 1: Put a small form factor computer (~$299) in the quarantine room

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• Step 2: Attach an HD pan, tilt, zoom camera (we recommend Logitech or Minnray) to the computer. VSee features remote PTZ camera control.

• Step 3: Attach a USB screen capture device (~$99) to the video output of the vital sign monitor, and connect the USB to the computer. VSee allows you to stream the vital signs to the remote providers.

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• Step 4: Set VSee on auto-accept for the medical provider account(s). (A normal VSee call requires the callee to accept a call. Auto-accept allows a named set of user accounts to connect without the callee having to accept the call.)

• Step 5: Have a single remote staff monitor 30-100 quarantine rooms this way.

Similar to the configuration 2, VSee can add a hardware to use the TV in the patient room as a telemedicine terminal, where we can do semi-transparent overlay of

medication reminders,
patient instructions, and
video calling on live TV.
You can also do Amazon Alexa integration such as “call nurse” that would launch VSee and connect to the nurse on call.

Contact Telehealth-1 for Coronavirus Telehealth Advising
Please contact us if you would like more in-depth advice regarding the implementation of the solutions. Our system been involved with implementing the solutions listed here and is available to advise your hospital and government on how to go live with your coronavirus telehealth solution.

Say good-bye to “Add Contact” in your menu (VSee Windows users).
VSee’s new streamlined Windows address book makes it easier to search and add contacts to your contact list.

Just search for the contact you want to add in the search bar. If they are already a VSee user, they will appear in your address book. You can then either send them a quick chat or add them to your contact list right from the address book.

If they are not an existing VSee user, click the “Invite to VSee” button to send them an invite.

To send multiple invites, go to the address book, click Add–>Invite to VSee. In both cases, a separate browser window will pop up and give you the option to send invites directly or copy and paste your open URL link.