Earlier today (January 9, 2019) after a roll out of Windows 7 updates my Remote Desktop Connection app stopped working. I have narrowed it down to one of the following 3 KBs: Windows Malicious Software Removal Tool x64 - January 2019 (KB890830) 2019-01 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4480970). Remote Assistance had the ability to share your Windows desktop with any other Windows user. You can share control of both your mouse and keyboard with said user over either a LAN (Local Area. Use the Microsoft Remote Desktop app to connect to a remote PC or virtual apps and desktops made available by your admin. The app helps you be productive no matter where you are. Getting Started Configure your PC for remote access first. If you are remote desktop to a Windows operating system prior to Windows 7 or Windows server 2008 R2. Launch the remote desktop client from the command line by using the following command: mstsc.exe /span. What it does is to match the remote desktop width and height with the local virtual desktop, spanning across multiple monitors if necessary. Most RDP 7.0 features like Aero glass remote use, bidirectional audio, Windows Media Player redirection, multiple monitor support and Remote Desktop Easy Print are only available in Windows 7 Enterprise or Ultimate editions. Release 7.1 of RDP was included with Windows 7 Service Pack 1 and Windows Server 2008 R2 SP1 in 2010.
Use Remote Desktop on your Windows, Android, or iOS device to connect to a Windows 10 PC from afar.
Set up the PC you want to connect to so it allows remote connections:
Make sure you have Windows 10 Pro. To check, go to Start > Settings > System > About and look for Edition. For info on how to get it, go to Upgrade Windows 10 Home to Windows 10 Pro.
When you're ready, select Start > Settings > System > Remote Desktop, and turn on Enable Remote Desktop.
Make note of the name of this PC under How to connect to this PC. You'll need this later.
Use Remote Desktop to connect to the PC you set up:
On your local Windows 10 PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect.
On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store), and add the name of the PC that you want to connect to (from Step 1). Select the remote PC name that you added, and then wait for the connection to complete.
Supported PCs
You can connect to PCs that are running the following Windows operating systems:
- Windows 10 Pro
- Windows 10 Enterprise
- Windows 8 Enterprise
- Windows 8 Professional
- Windows 7 Professional
- Windows 7 Enterprise
- Windows 7 Ultimate
- Windows 7 Ultimate
- Windows Server 2008
- Windows Server 2008 R2
- Windows Server 2012
- Windows Server 2012 R2
- Windows Server 2016
- Windows Multipoint Server 2011
- Windows Multipoint Server 2012
- Windows Small Business Server 2008
- Windows Small Business Server 2011
The following computers can run the Remote Desktop gateway:
- Windows Server 2008
- Windows Server 2008 R2
- Windows Server 2012
- Windows Server 2012 R2
- Windows Server 2016
- Windows Small Business Server 2011
The following operating systems can serve as RD Web Access or RemoteApp servers:
- Windows Server 2008 R2
- Windows Server 2012
- Windows Server 2012 R2
- Windows Server 2016
Unsupported Windows Versions and Editions
The Remote Desktop client will not connect to these Windows Versions and Editions:
Remote Desktop Windows 7 Download
- Windows 7 Starter
- Windows 7 Home
- Windows 8 Home
- Windows 8.1 Home
- Windows 10 Home
If you want to access computers that have one of these Windows versions installed, we recommend you upgrade to a Windows version that supports RDP.
Windows Remote Desktop Windows 7 Home Premium
RD Gateway messaging is not supported
Remote Desktop Client does not support RD Gateway messaging. Verify that the Remote Desktop Resource Access Policy (RD RAP) for your RD Gateway server does not specify Only allow computers with support for RD Gateway Messaging or you will not be able to connect.